Success Stories

Financial Management:

"The HOSPA Financial Management course is one of the best things I have done and was definitely worth it. The course tutors were fantastic and I would definitely recommend it to anyone wanting to progress in hospitality finance.

The course was a huge help in fully understanding the many different processes within the Finance Department, tailoring them to the hospitality sector. This included many things such as forecasting techniques, the budget process, understanding KPI’s and ratio analysis to name but a few. All of which were extremely important and the knowledge learned is used on a frequent basis.

The course explains not just in a way for you to understand but also gives you the knowledge to explain things to non-financial colleagues in ways that they understand, which is a huge benefit to the hotel as a whole so that they can understand the importance of decisions and relevance it has to the business.”

Matthew Bennett, Financial Controller, Derbyshire Hotel, Countrywide Hotels

HOSPA has provide me with so much knowledge and skill and the support of the programme tutor was an excellent part of the journey and I would like to thank HOSPA and specifically Yaneal for the support and opportunity

Cristina Nartea, Senior Purchasing Officer, Leonardo Hotels UK & Ireland

Revenue Management:

“I am pulling ideas from the course that are helping input knowledge into my team as there are some great examples of why we need to do things a certain way and by seeing it in practice it helps with the understanding.

Though my background is predominantly events and reservations, I am looking to use the added knowledge to look at the different areas on the estate and within each business to see how my skills can help develop each area.” ​

Zena Carter, Revenue Manager, Farncombe Estate

Asset Management:

“For me, the course was to add to my overall hospitality awareness. I am involved in a new start-up which will be a mix of new build and renovation of existing properties, so being able to understand, review and critique financial reports from existing hotels has been useful.

I recommend the HOSPA Revenue Management and Asset Management foundation level courses for any IT Director / CTO / CIO level people as it will give you a better view on how commercial business decisions are made. Often IT is a forgotten and an underrated area for owners and operators, to their major detriment as soon as IT change needs to happen.”

Fergus Boyd, Business Advisor, IPDividual

"In 2024 Red Carnation opened 100 Princes Street in Edinburgh and I was able to utilise the onboarding knowledge gained from my course to create a standardised onboarding and pre-opening checklist for finance to use going forward.

If you’re looking to develop your skillset which you can then apply in your career I would highly recommend a HOSPA course as they are specifically tailored to our industry. Reach out to the professional development team to discuss your learning needs and they will be able to guide you on the best course and entry level for you to get the most from your studies."

Anne Wrigley, Group Director of Finance, Red Carnation Hotels