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Managing performance in restaurant operations.
Our industry-leading experts have developed this introductory F&B management course to offer a broad understanding of managing F&B outlets to a wide range of hospitality professionals. Your learning will be at your own pace, enabling you to balance your professional development with other commitments.
Module 1 – Cost Control & Labour Management
Common KPIs
Managing food and beverage costs
Understanding the impact of food waste
Purchasing, stock control and stocktaking
Labour management
Uniform System of Accounts for the Lodging Industry (USALI)
Reading a profit and loss report
Module 2 – Commercial
Introduction to Restaurant Revenue management
Restaurant Marketing & Social Media
Optimising restaurant space
Managing meal duration and reservations
Promotions and incentives
Budgeting
Module 3 – Menu Engineering
Introduction to menu engineering
Psychology of menu engineering and design
Recipes and menu costing
Menu popularity vs menu profitability
Influencing sales mix and maximising profit
Data-driven menu decisions
Restaurant Managers, Assistant F&B Managers, F&B Managers, Chefs
Hospitality Professionals new to F&B Management, looking to explore the fundamentals.