Empowering C-Suites in Hospitality - Supported by Siemlus

Designed exclusively for C-Level Executives, this engaging workshop offers an immersive learning experience that will empower you to navigate the complexities of IT with confidence and expertise.

C-suite executives with responsibilities encompassing IT in their organisations. Whether you're steering a legacy establishment or leading a tech-forward venture, this workshop equips you with the insights to drive strategic IT decisions and future-proof your business.

The Hospitality "IT Stack":

• Unveil the roles of CRM, PMS, and POS systems.
• Understand the significance of IT architecture.
• Explore critical components of IT infrastructure.

Commercial IT Insights:

• Maximise the value of IT for strategic business impact.
• Evaluate build vs. buy decisions and cloud vs. "on-premises" solutions.
• Navigate payment partners and master IT benchmarking.

People/Organization/Process Dynamics:

• Decode IT roles and processes, from CIO to Testing and Support.
• Grasp the differences between waterfall and Agile methodologies.
• Learn effective RFP writing and essential IT questioning.

The Future of IT:

• Demystify APIs and their importance.
• Explore Digital Transformation beyond conventional platforms.
• Navigate newer technologies, deciding what to focus on, defer, or ignore.

• Demystify IT terms and IT processes.
• Make informed choices about IT investments, governance, and strategies that will shape your organisation's future.
• Equip yourself to ask insightful questions and challenge vendors.
• Understand the scope and importance of IT, including infrastructure and architecture.
• Comprehend different IT roles and optimise collaboration.
• Foster an understanding of IT's impact on business strategy and competitive advantage.
• Harness the power of IT to enhance guest experiences, streamline operations, and drive revenue growth.
• Ensure effective governance and risk management of IT initiatives.

Presented by HOSPA Professional Development Proudly Sponsored by Siemlus

Embark on a transformative learning experience with our exclusive workshop, designed for C-Suite executives navigating the dynamic landscape of hospitality technology. We are delighted to announce Siemlus as the exclusive sponsor of this visionary course.

About Siemlus

As a leader in Service Integration & Management (SIAM), Siemlus brings a wealth of expertise in transforming the technology infrastructure of the hospitality industry.