Michael Heyward

Head of HOSPA Professional Development

Michael is the Head of HOSPA Professional Development. He is the CEO of Heyward Group which delivers business process improvement and profit optimisation for the hospitality industry. Michael is also a Hospitality Lecturer at Glion Institute of Higher Education (London) and Chairman of the HOSPA Revenue Management Committee.

Interests

Michael is an avid sailor.

Qualifications

Michael has over 30 years of experience in the Hospitality Industry, in revenue management, hotel operations and corporate roles. This includes independent hotels, IHG and Accor, from 3 to 5 stars across Europe, Asia, and the Pacific. With a proven track record for delivering market outperformance in revenue and developing teams of highly skilled, diverse, competitive people.